Privacy Policy

1. Introduction

Welcome to Lead Data Services, a trading name of Andorse Ltd ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.leaddataservices.com and use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Company name
• Job title/role
• Message content
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages visited and time spent on pages
• Date and time of your visit

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries: When you contact us via our contact form, we use your information to respond to your questions and provide the information you request.
• To improve our services: We analyze usage patterns to understand how visitors interact with our website and improve our offerings.
• To send marketing communications: With your consent, we may send you information about our services, updates, and promotional offers.
• To comply with legal obligations: We may process your information to comply with applicable laws and regulations.
• To protect our business: We may use your information to detect, prevent, and address fraud, security issues, or technical problems.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the specific context:

• Consent: You have given us explicit consent to process your personal information for specific purposes (e.g., subscribing to our newsletter).
• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our services, marketing) and does not override your rights.
• Contractual Obligation: Processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary to comply with legal requirements.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We use third party service providers to help us operate our website and deliver our services:

• Formspree: For email delivery of contact form submissions
• SheetDB: For storing and managing contact form data in Google Sheets
• Hosting Provider: For website hosting and infrastructure

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form submissions and related correspondence are retained for:

• Active inquiries: Until resolved or 12 months, whichever is longer
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics data: 26 months

7. Your Data Protection Rights (GDPR)

If you are a resident of the EEA or United Kingdom, you have the following data protection rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your personal data.
• Right to Data Portability: You can request a copy of your data in a structured, machine readable format.
• Right to Object: You can object to our processing of your personal data under certain circumstances.
• Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw consent at any time.

To exercise any of these rights, please contact us using the contact form on our website. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your cookie consent preferences
• Analyze how you use our website
• Improve website functionality

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete existing cookies. However, this may limit your ability to use certain features of our website.

12. Third Party Links

Our website may contain links to third party websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending you an email notification (for significant changes)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please use the contact form on our website.

15. Supervisory Authority

If you are located in the EEA or United Kingdom and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

For the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO): https://ico.org.uk